Opening an online account with just a few mouse clicks, using an app to transfer money from one mobile phone to another: what used to be the stuff of science fiction is now reality. Much of the technology was created by “fintechs”, many of them established entrepreneurs who not only stand out due to their banking expertise and visionary thinking, but often also because of their youthful charm. After the initial euphoria, the industry tends to consolidate and the more established financial institutions ride the trend by introducing their own solutions.