A guest contribution by Dr. Zeno Staub, CEO of Vontobel, which appeared on September 13, 2018 in the Neue Zürcher Zeitung (NZZ).

The most important production factor in the financial industry is still people. Only people have a consciousness that includes intuition and creativity for new things as well as empathy as an indispensable building block of trust-based cooperation. Robots and artificial intelligence are tools that make humans stronger and more competitive, but in the end they are only successors to the hand ax, they are not a new species. But people who master these new tools demand a specific and more developed social interaction in the context of a company, i.e. in line with a specific corporate culture.